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Refused Loads

Sometimes, a delivery doesn’t arrive to your customer how you would like it to, sometimes the load on the vehicle may not be presented the way it was when it left your depot, 300 miles later, your goods have just been refused delivery, and the journey is now wasted.

At LRH we are aware that sometimes, beyond the means of anyone loading a trailer, the goods can shift or worse still fall. So we are here to accept your refused loads, re-pack them to a standard you are happy with and then re-deliver them to a time that suits both you and your customer. With as little as a couple of moment’s notice, we can have a highly capable member of staff working on a refused load, meaning you can have the vehicle continuing with the original schedule.

We can offer full stock check and constant updates of the process which we aim to complete as soon as possible. Whether it be 1 pallet which needs repacking, or a full trailer which has been refused we are more than happy to help.

If you have an immediate refused load you would like us to help you with, please call us on 0191 584 6061.For a service partnership in the North East for any unforeseen refused loads in the future, please Get A Quote and we will be happy to get back to you.